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Frequently Asked Questions
Frequently Asked Questions
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Fascia board
I need more than 25 characters for my nameboard, is this possible?
I missed the deadline for submitting my nameboard, what are my options?
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General
What happens if I miss the early bird deadline?
What happened if I miss the regular prices deadline?
What can I order in the webshop?
More questions about general
My stand
How do I know what kind of stand I have?
How do I know the dates of the deadlines?
Can I change my stand package in the webshop?
More questions about my stand
Furniture
Can I take home the furniture I’ve ordered, after the event?
When will the ordered furniture be delivered?
I want to order other furniture, that is not included in the webshop?
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Payments
Which payment methods are accepted?
Can I pay with multiple credit cards?
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My account
How can I get an account?
I forgot my username, where can I find it?
The contact has changed
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Order
Where can I find my order?
I have not received a confirmation order, what do I do/who do I contact?
How do I cancel my order?
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Graphics
Can I order graphics?
If I uploaded an graphic but I notice it is the wrong one. What can I do?
How do I submit the graphics?
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